Frequently asked questions
Orders
Browse the collection, choose your size and add items to your bag. At checkout, enter your shipping and payment details. You'll receive an order confirmation email as soon as your purchase goes through.
No. You can check out as a guest. Creating an account lets you view your order history, track current orders and save your details for faster checkout next time.
Check your spam or promotions folder first. If it isn't there, email Shop@MichaelVick.com with your name and the email address you used at checkout, and we'll confirm your order.
Contact us at Shop@MichaelVick.com as soon as possible with your order number. Orders are usually processed within 1–2 business days, so changes can't be guaranteed. Once an order has shipped, it can no longer be changed or cancelled.
Pre-order items show an expected ship date at the time of purchase, and will ship on that date.
Shipping & Delivery
Shipping is free on every order.
Orders are usually processed and shipped within 1–2 business days. Once shipped, delivery takes 2–5 business days depending on your location. Pre-orders ship on the date listed at the time of purchase.
Not at this time. We currently ship within the United States only.
When your order ships, you'll receive an email with tracking information. You can also check your order status anytime under My Order at the top of the site.
Email Shop@MichaelVick.com right away with your order number and the correct address, and we'll do our best to update it before your order ships. Addresses cannot be changed once an order has shipped.
Check around your door, mailroom and with neighbors, and allow one additional business day — carriers sometimes mark packages delivered early. If it still hasn't arrived, email Shop@MichaelVick.com with your order number within 7 days of the expected delivery date.
Email Shop@MichaelVick.com within 7 days of the expected delivery date. Include your order number, and photos if the package arrived damaged.
Returns & Exchanges
Because of the limited nature of our drops, all sales are final, and we do not offer refunds or accept returns for a change of mind. We do offer size exchanges and replacements for defective items when requested within 7 days of receiving your order.
Email Shop@MichaelVick.com within 7 days of delivery. Include your order number, the item, and the size you'd like instead.
Email Shop@MichaelVick.com within 7 days of delivery with your order number, a short description of the issue and clear photos. We'll arrange a replacement.
Sizing & Fit
See our Size Chart, linked in the main menu and in the footer, for detailed measurements.
Yes. Select jerseys are available in youth sizes S–L, and most adult jerseys are offered from S through 5XL. Check each product page for available sizes.
Products & Authenticity
Yes. Our Norfolk State collection is officially licensed.
Yes. All memorabilia sold on V7 Apparel is 100% authentic, and every autographed piece is personally hand-signed by Michael Vick.
Many of our releases and memorabilia pieces are limited edition and may not return. To be first to know about restocks, new drops and exclusive partnerships, join our mailing list at the bottom of any page.
Payment & Promotions
We accept all major credit cards — Visa, Mastercard, American Express and Discover — as well as secure express checkout options.
Yes. Checkout is fully encrypted and securely processed through Shopify. We never see or store your full card details.
Sign up for our mailing list at the bottom of the page and you'll receive 10% off your first order, plus updates on our latest products, releases and exclusive partnerships.
Contact
Email Shop@MichaelVick.com or use the form on our Contact page. Include your order number for the fastest help.
